Shipping

SHIPPING SUMMARY
Subject to change without notice
**Please note that USPS is currently experiencing delayed delivery and pick up times. Your order may temporarily require more time to be delivered. You may find more information at the USPS link here.

WE DO NOT SHIP TO CANADA AT THIS TIME --

    Riviera will process your order in 1-5 days Monday - Friday depending on your order size and type. All orders placed Friday - Sunday will begin processing the following week. We ship USPS Priority which typically takes up to 3 days AFTER in-house processing times for delivery depending on your location. 

    Custom orders, Sweatshirts and Pre-orders have individual processing times, please contact customer support at customersupport@rivieraequisports.com for more information.

    SHIPPING DETAILS

    DOMESTIC SHIPPING

    Shipping methods & pricing
    *Shipping is calculated 
    automatically based on your order.

    Shipping Method Estimated Delivery Time Shipping Cost
    USPS Priority (our standard method) 1-3 business days $13.95
    USPS First Class (charms only) 1-5 business days $3.97
    USPS Large Box 1-3 business days $18.95
    USPS XL Box 1-3 business days $38.95

    Estimated delivery times are based on business days (Monday-Friday), after processing, and do not include holidays. We do not ship on Saturday or Sunday. 

    • *USPS Priority:
      • All 50 states within the US including PO Boxes. 
      • Signature required on orders $500 or more

    PROCESSING TIMES 

    Standard Orders
    Orders are processed and shipped within 1-5 business days. 
    We ship all orders as quickly as possible, but please note that there may be processing delays in shipping during holidays and sales. We do not ship on Saturdays or Sundays.

    Custom Apparel Orders
    Custom orders are made for order, processing times for apparel can take up to 2 weeks. 

    Custom Tack Orders
    Please see our Custom Order page for more information on the custom order process. Custom tack orders can take anywhere from 4-12 weeks depending on size, and complexity of your order. Smaller orders should take no more than 8 weeks while larger and more complex orders may take longer.

    TRACKING YOUR ORDER

    Once your order is processed and ready for shipment, you will receive an email notification with your tracking number. Please note, the email you receive does not mean your order is with the carrier, it means the order is waiting to be picked up by the carrier. If status on your tracking number does not change for more than 5 days, please email customersupport@rivieraequisports.com 

    Carrier Contact Numbers:

    • USPS: 1-800-275-8777
    • UPS: 1-800-742-5877

        Riviera Equisports is NOT responsible for:

        • Delays with USPS or UPS
        • International Duties or Customs Charges when applicable
        • If a package is shipped back to us due to an incorrectly entered address or undeliverable address.
        • Lost, damaged, or packages marked as delivered. To file a claim with the carrier, please click the following links: